Effective communication systems are essential for the success of any business. Modn Telecom, a company specializing in integrated communication solutions, offers its clients the latest technologies in Yeastar PBX Systems. These IP-based PBX systems provide high flexibility, cost efficiency, and advanced features tailored to the needs of small and medium-sized enterprises (SMEs).
In this article, we will compare the Yeastar P550 and P560 PBX systems from the P-Series, focusing on their technical specifications, features, and factors to consider when choosing the model best suited to your company’s requirements.
Overview of Yeastar P-Series PBX Systems
Yeastar’s P-Series PBX systems represent a new generation of PBX solutions that go beyond traditional private branch exchange functionalities. Designed specifically for SMEs, these systems unify voice, video, applications, and collaboration. According to official sources, the P-Series is distinguished by its support for remote work, visual call management, and integration with external tools such as CRM systems and collaboration platforms. It also supports flexible deployment options, either on-premises or in the cloud, making it adaptable to various business environments.
Yeastar PBX systems reduce the costs of traditional communication by utilizing Voice over IP (VoIP), which relies on the internet to transmit calls. This results in significant savings on monthly bills, especially for companies dealing with international clients. Additionally, these systems offer advanced security features, including call encryption, protection against cyberattacks, and role-based access management.
Yeastar P550 Specifications: The Ideal Choice for Small Businesses
Among Yeastar’s PBX systems, the P550 stands out as an entry-level model in the P-Series, designed for businesses seeking a reliable system at an affordable cost. It supports up to 50 fixed users and a maximum of 25 concurrent calls. The P550 allows for the expansion of analog ports (up to 8 FXS/FXO ports, 8 BRI ports, and 4 cellular ports for GSM/3G/4G). However, it does not support E1/T1/J1 ports, making it suitable for businesses that do not require high-capacity PRI connections.
From a technical perspective, the P550 includes 4 module slots for adding optional modules to customize the system. It supports USB storage of up to 2 terabytes and NFC technology for quick configuration reading/writing via mobile devices. The system is equipped with 2 Gigabit Ethernet ports to ensure high-speed data transfer. Security features include password policies, automatic defense mechanisms, and IP address blocking for suspicious activities.
The P550 supports the Linkus UC Clients application, enabling access to calls, conferences, and messages from various devices (smartphones, computers, and browsers). This makes it ideal for businesses relying on remote work, as it minimizes network security risks and simplifies management of distributed teams. Additionally, it integrates with tools like Microsoft Teams and CRM systems, enhancing customer management efficiency.
Yeastar P560 Specifications: The Advanced Choice for Medium-Sized Businesses
The P560 is a more advanced model, starting with a base capacity of 100 users, expandable to 200 with an additional license or DSP module. It supports 30 concurrent calls by default, with the potential to increase to 60. Like the P550, it supports up to 8 FXS/FXO ports, 8 BRI ports, and 4 cellular ports (GSM/3G/4G), but it adds support for one E1/T1/J1 port, making it suitable for businesses requiring high-capacity connections with service providers.
Technically, the P560 supports one expansion board (such as EX08 or EX30) and offers SATA storage of up to 2 terabytes in addition to USB storage. It also includes NFC and 2 Gigabit Ethernet ports. A standout feature is its ability to add DSP modules to increase capacity, making it scalable as the company grows. Security-wise, it includes the same advanced features as the P550, such as static and automatic defense mechanisms and email security notifications.
The P560 excels in supporting call center functionalities, with features like call distribution, queue management panels, and analytical reports. This helps businesses improve customer service, particularly those handling high volumes of inquiries. It also enhances remote work support by addressing network and security challenges more effectively.
Comparison Between Yeastar PBX Systems
To clarify the differences, here is a comparison table focusing on key specifications:
|
Feature |
||
|
Base/Max Users |
50 (Fixed) |
100/200 (with license) |
|
Base/Max Concurrent Calls |
25 |
30/60 |
|
Analog Ports (FXS/FXO) |
Up to 8 |
Up to 8 |
|
BRI Ports |
Up to 8 |
Up to 8 |
|
Cellular Ports (GSM/3G/4G) |
Up to 4 |
Up to 4 |
|
E1/T1/J1 Ports |
Not Supported |
Up to 1 |
|
Expansion Slots |
4 Module Slots |
1 Expansion Board (EX08 or EX30) |
|
Storage |
USB (up to 2TB) |
SATA (up to 2TB) + USB (up to 2TB) |
|
Network Ports |
2 x Gigabit Ethernet |
2 x Gigabit Ethernet |
|
DSP Support for Expansion |
Not Available |
Yes (up to 1 module) |
|
Suitable Company Size |
Small (up to 50 employees) |
Medium (100–200 employees) |
Shared Features and Important Usage Information
Both models share a wide range of advanced features, making them part of Yeastar’s “PBX Plus More” system. They support call center functionalities, including call distribution, queue management panels, and SLA reports, which enhance customer service efficiency. Both also provide UC applications for access from anywhere and integration with external tools like Zoho CRM and Google Workspace.
In terms of security, both systems include protection against hacking, SRTP/TLS encryption, and access management, significantly reducing the risk of data loss amid growing cyber threats. For remote work, they support Bring Your Own Device (BYOD), allowing employees to use their personal devices securely.
For management, both models offer a visual operator panel for real-time call monitoring, call recording, and queue management. This helps managers analyze performance and optimize operations.
Factors for Choosing Based on Your Company’s Needs
When choosing between Yeastar PBX systems, consider your company’s size and future needs. For small businesses (fewer than 50 employees) with no immediate plans for rapid growth, the P550 offers high efficiency at a lower cost. For medium-sized businesses with potential for expansion, the P560 provides greater flexibility in capacity and port options.
Assessing your needs involves calculating daily call volume, the type of connections (analog or digital), and your budget. Additionally, consider integration with existing systems, such as email or collaboration tools.
Conclusion
Yeastar PBX systems like the P550 and P560 offer advanced solutions that cater to diverse business needs without a clear preference for one over the other. Modn Telecom provides consultations to help you choose, along with professional installation and maintenance services. Remember that investing in a robust communication system enhances productivity and reduces long-term costs. For more details, contact us today.
Find more:
Yeastar Call Center Solutions | Unified Communications
Yeastar Call Flow Designer: A Complete Setup Guide
What Is the Priority Queue Feature in Yeastar IP PBX?
How Yeastar PBXs Improve Customer Service
Yeastar S20 PBX: Smart Communication for Startups
Smart Control of 100 Daily Calls with Yeastar P560 IP PBX
Yeastar P Series PBX: Advanced Communication Solutions for Businesses
Integration of Yeastar P550 PBX with Snom D735 Phone