Call Center
Full working environment platform for call center to control and monitor incoming and outgoing telephone calls from Customers to company agents
Benefits of Call Center
- Flexible auto-response tree that meets all needs
- Real-time monitoring reports determining the level of customer service
- Call assessment and recording reports to measure customer satisfaction
- Control the media content heard while waiting
- Transferring and managing calls and determining employee authority rules
- Easy application interface that works on all platforms
Call Center Technologies
IVR
WebRTC
SoftPhone
HT201
X2SP
Happy Customers
We are proud to serve our solutions and products to more than 10.000 happy customers through our journey!