Hikvision cameras are among the most prominent and reliable options worldwide, combining high quality, advanced technologies such as ColorVu night vision, high resolution up to 8 megapixels, and artificial intelligence for motion and face detection. However, the performance of the cameras heavily depends on proper installation. Many users and technicians fall into common mistakes that lead to issues such as unclear images, recording stoppages, device damage due to moisture, or network connection failures.
In this comprehensive article, we will review 6 common mistakes when installing Hikvision cameras that you must avoid, with a detailed explanation of each mistake, its causes, its impact, and how to avoid it to ensure optimal and long-lasting performance for your surveillance system.
The First Mistake: Not Protecting the RJ45 Connection from Moisture and Water (Water Ingress)
This is the most common and costly mistake, especially with Hikvision outdoor cameras that come with a "pigtail" (short cable with RJ45 connector). Many technicians wrap the cable inside the camera base or leave it exposed on the wall, allowing water and moisture to enter, which leads to connector corrosion, network interruption, or complete camera damage. Impact: Sudden camera shutdown, intermittent image, or permanent failure. How to Avoid It:
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Use Hikvision's official Junction Box or a compatible one.
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Use the Weatherproof Gland provided with the camera.
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Run the cable directly through the wall or ceiling behind the camera.
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Use outdoor Cat6 cables with additional rubber insulation.
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In rainy areas, add silicone sealant tape around the connector.
By avoiding this mistake, you can extend the cameras' lifespan by additional years.
The Second Mistake: Choosing the Wrong or Poorly Thought-Out Installation Location
Many people mount Hikvision cameras too high (above 4 meters) or in ineffective corners, making faces unclear or leaving blind spots. Impact: Inability to identify people, failure to detect incidents. How to Avoid It:
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Mount the camera at a height of 2.5–3.5 meters to clearly capture faces.
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Focus on entry points (doors, gates, corridors).
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Avoid pointing the lens toward the sun or strong lights to prevent backlight issues.
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Use the WDR (Wide Dynamic Range) feature in the camera settings, but don't rely on it alone; choose a location with balanced lighting.
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For outdoor cameras, mount them under a roof or overhang to protect from direct rain.
The Third Mistake: Network and IP Address Issues (Subnet Incompatibility)
In IP-based Hikvision surveillance systems, the camera and NVR must be on the same subnet; otherwise, detection and connection between them become impossible. Impact: The camera appears "non-existent" or "offline" in SADP or iVMS-4200. How to Avoid It:
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Use Hikvision's official SADP tool to search for devices and modify IP addresses.
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Ensure all devices are on the same subnet (e.g., 192.168.1.x).
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Enable DHCP initially, then set a static IP.
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For PoE, confirm that the Switch or NVR supports PoE IEEE 802.3af/at.
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Check cable length (no more than 100 meters for Cat6).
The Fourth Mistake: Not Activating the Camera or Forgetting a Strong Password
All new Hikvision cameras require activation with a strong password before use. Impact: Inability to access, or device lockout after incorrect attempts. How to Avoid It:
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Activate via SADP or directly through the browser (default: admin/no password).
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Use a strong password (at least 8 characters, mix of numbers, uppercase/lowercase letters, and symbols).
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Save the password in a secure place, and use the "Forgot Password" feature if needed.
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Update the Firmware from Hikvision's official website to avoid security vulnerabilities.
The Fifth Mistake: Non-Optimal Image and Recording Settings
Many rely on default settings, leading to poor night image clarity or excessive storage consumption. Impact: Useless recordings, or hard disk filling up quickly. How to Avoid It:
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Adjust Resolution and Frame Rate according to needs (e.g., 1080p@25fps to save storage).
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Enable IR Cut Filter and EXIR for night vision in Hikvision cameras.
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Use Motion Detection or Smart Events (Line Crossing, Intrusion) to reduce unnecessary recording.
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Adjust WDR and BLC for areas with varying lighting.
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For ColorVu, ensure there is weak external lighting to achieve true color night vision.
The Sixth Mistake: Not Testing the System After Installation and Skipping Periodic Maintenance
The system is installed and then left without comprehensive testing or updates. Impact: Late discovery of problems, such as Hik-Connect not working or hard disk failure. How to Avoid It:
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Test each camera individually: Live View, recording, night vision, remote access.
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Link the Hik-Connect app and test over 4G.
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Perform periodic Firmware updates.
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Clean the lens from dust every 3–6 months.
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Inspect cables and connectors annually.
Invest in Professional Installation for Hikvision Cameras
By avoiding these 6 common mistakes, you will get a strong and reliable Hikvision surveillance system that lasts for years. At Madinah Al Ittisalat Company, we provide professional installation services for Hikvision cameras with quality assurance, use of original tools, and ongoing technical support.
If you are looking for safe and effective Hikvision camera installation, contact us now for specialized consultation and the best prices.
Your protection deserves the best!