Modn organized a series of specialized training sessions for Grandstream in Riyadh, Jeddah, and Al-Khobar. The sessions focused on:
- Comprehensive explanation of Grandstream product features.
- In-depth exploration of innovative solutions provided by Grandstream.
Trainer: Eng. Hani Abdullah
Key Highlights:
Introduction to Grandstream:
Founded in 2002, Grandstream has grown into a global leader in unified communications. Known for innovation and quality, the company has received numerous awards for its IP voice, video, data, and mobility solutions.
Product Overview & Features:
A detailed look into Grandstream wide range of solutions, including IP PBX systems, IP phones, headsets, network switches, access points, and more. The training covered how these products can be integrated for seamless business communication.
Grandstream Solutions:
Participants gained in-depth knowledge of:
- Call Center solutions
- CRM integration
- Call recording and transfer features
- SIP Trunk configuration
- Integration with platforms like Telegram and WhatsApp
Interactive Demos & Real Use Cases:
Sessions included live demonstrations, hands-on application, and expert guidance.
Certification:
Each participant received an official certificate recognizing their attendance and acquired expertise.