Remote network management has become a necessity, not a luxury, especially with the spread of multiple branches for small and medium-sized businesses, cafes, hotels, and offices that need to monitor their networks without requiring a technician to be on-site all the time. This is where Ruijie Cloud, developed by Ruijie, comes in. It enables users to have full control over their Ruijie routers remotely, from real-time monitoring to complete configuration of settings, without needing direct physical access to the device.
In this article, we will explain in detail everything related to managing Ruijie routers using Ruijie Cloud, starting with an introduction to the platform, through the setup and registration steps, and ending with a comparison of the most popular Ruijie router models supported by this service.
What is Ruijie Cloud?
Ruijie Cloud is a free cloud-based network management platform provided by Ruijie. It is one of the largest and most widely used network management platforms globally due to its ease of use and free availability. The platform allows users and network administrators to monitor and control devices remotely, including Ruijie routers, wireless access points, and switches. It also provides tools for authentication and guest network management, making it especially suitable for multi-branch stores, small and medium-sized businesses, and organizations with centralized administrative structures and geographically distributed branches.
You can access Ruijie Cloud through three main methods:
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Through the mobile app available for Android and iOS, which is the best option for those who want to manage the network while on the move.
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Through a web browser on a computer, which is the preferred choice for administrators who need more detailed control, such as creating guest access portals, managing vouchers, setting notifications for specific contact groups, and even marking branch locations on Google Maps.
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Through the dedicated end-user router app, which has a simpler interface and is suitable for those who only want to monitor the performance of their home or office network without diving into complex technical details.
Why You Need to Manage Your Ruijie Router Remotely
There are several practical reasons that make remote management of Ruijie routers an important option for network owners:
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Reducing the need for field visits, as a technician can fix configuration issues or restart the device without having to physically go to the site.
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Continuous monitoring of network status, including the number of connected devices, bandwidth consumption, and the performance of each device individually.
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Faster response when faults occur, as the platform sends immediate alerts in case of connection outages or malfunctions in any device.
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Unified management of multiple branches from a single control panel, which saves significant time for companies with more than one location.
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Remote firmware updates for all devices without the need for manual intervention on each device individually.
Steps to Prepare Your Ruijie Router for Management via Ruijie Cloud
Before starting remote management, make sure the router is connected to the internet and that your Ruijie Cloud account is ready. The basic steps are as follows:
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Create an account on the Ruijie Cloud platform, either through the official website or the mobile app, by entering your email address and a strong password.
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Connect the router to the internet and ensure it is working normally. Note that most modern Ruijie routers support automatic discovery and auto-networking features, which makes the addition process easier later.
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Create a new Project inside the app or platform. Each project represents an independent network and can be dedicated to each branch or site separately.
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Add the device to the project. This is usually done by scanning the QR code on the router body or by manually entering the device’s serial number.
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Once the connection is complete, a full control panel appears showing the network status, number of connected devices, and internet connection performance. From here, you can start actual control over the settings.
Key Features You Can Control Remotely
Once your Ruijie router is linked to Ruijie Cloud, the user or network administrator can control a wide range of settings, including:
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Creating a completely separate guest Wi-Fi network from the internal network to ensure the security of employees’ or household members’ data.
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Setting parental control schedules and defining specific times to restrict certain devices from accessing the internet.
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Managing the blacklist of devices, allowing you to block any unwanted device from connecting to the network.
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Configuring DHCP settings and the local network IP address.
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Setting up VPN networks of types IPsec, L2TP, PPTP, and OpenVPN to secure connections between branches or for secure remote access.
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Enabling the Cloud Tunneling feature, one of the most important features in this context. It allows remote access not only to the router itself but also to any device connected to the local network, such as cameras, video recorders, printers, and computers, without the need to manually open ports or deal with complex network configurations.
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Managing bandwidth through application and website control tools (QoS) to ensure fair speed distribution among users.
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Setting up customized Captive Portals for restaurants, hotels, and cafes, with the ability to customize the login page design.
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Monitoring network reports, exporting them, and sharing them with the work team or technical support technician when needed.
Cloud Tunneling Feature in More Detail
This feature deserves special attention because it is one of the standout capabilities of the Ruijie system in remote management. Instead of limiting control to router settings only, Cloud Tunneling creates a secure connection through the router to access any other device on the local network without the need for manual Port Forwarding, which was a major technical obstacle in traditional systems.
This feature is very useful in three common scenarios:
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Accessing camera settings interfaces and NVR devices to modify settings that are usually unavailable through standard monitoring apps.
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Monitoring the status of IT devices such as printers and phones and restarting them when needed.
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Recovering settings in case a user accidentally resets the router to factory defaults.
Comparison of Some Ruijie Routers Supported by Ruijie Cloud
Ruijie router models differ in the number of ports, processing speed, maximum number of connected users, and support for Power over Ethernet (PoE) ports. The following table compares some of the most popular models from the Reyee EG series:
|
Model |
Max Users |
Approx. Throughput |
PoE Support |
Number of Ports |
Notes |
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RG-EG105G V2 |
100 users |
Up to 600 Mbps |
No |
5 Gigabit ports |
Suitable for smart homes, villas, restaurants, and small offices |
|
RG-EG105G-P V2 |
100 users |
Up to 600 Mbps |
Yes, 4 PoE+ ports |
5 Gigabit ports |
Same specs as EG105G with direct PoE power for access points |
|
RG-EG210G-P |
200 users |
Up to 600 Mbps |
Yes, 8 PoE+ ports |
10 Gigabit ports |
Supports up to 4 WAN ports and manages more APs and switches |
|
RG-EG210G-E |
200 users |
Up to 1 Gbps |
No |
10 Gigabit ports |
Good choice for branches needing higher speed without PoE |
|
RG-EG310GH-P-E |
350 concurrent users |
Up to 1.5 Gbps |
Yes, 8 PoE ports |
10 ports |
Supports up to 64 VPN tunnels, suitable for medium-sized branches |
|
RG-EG710XS |
700 concurrent users |
Up to 3 Gbps |
No |
10 ports |
Supports up to 300 VPN tunnels, for medium to large enterprises |
|
RG-EG1510XS |
Up to 1500 concurrent users |
Up to 4 Gbps |
No |
Multiple ports |
Supports up to 1000 IPsec VPN tunnels, with up to 1 TB storage for logs |
It is clear from the table that choosing the right model depends primarily on the size of the site to be covered and the expected number of connected devices. EG105 series models suit homes and very small offices, while EG210 and EG310 series suit medium branches such as large restaurants and small hotels. The EG710 and EG1510 series are mainly aimed at organizations that need a large number of concurrent connections and multiple VPN tunnels between branches.
Practical Tips for Managing Ruijie Routers Remotely
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Always make sure to update the router’s firmware periodically through the platform, as updates often contain important security fixes.
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Use a strong password for your Ruijie Cloud account and enable two-factor authentication if available, as this account gives full control over the network.
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Give each project and device a clear name that indicates its actual location, especially if you are managing multiple branches at once, to avoid confusion between devices during configuration.
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Enable notifications for connection outages or faults so you receive immediate alerts without needing to constantly check the dashboard manually.
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Keep regular backups of the router’s settings, especially before making any major changes to the network.
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If you need deeper control that is not available through the Ruijie Cloud interface, you can use the eWeb Direct Management feature, which creates a secure tunnel directly to the device’s web interface and provides advanced options that may not be available through the regular cloud interface.
Limitations to Consider
Although Ruijie Cloud provides lifetime free management, it remains closer to lightweight and medium solutions. It does not offer the same level of detailed Role-Based Access Control (RBAC) found in some other enterprise platforms, nor does it provide a full API or the option for complete local control through a dedicated on-premises controller. This makes it the most suitable choice for small and medium-sized businesses rather than a specialized solution for large enterprises with highly complex security requirements.
Conclusion
Ruijie Cloud represents a practical and cost-effective solution for remote management of Ruijie routers, whether you manage a simple home network or multiple geographically distributed branches. Through a single control panel, you can monitor performance, adjust settings, secure the network, and even access devices connected inside the network without needing field visits.
With a wide range of models that cover different needs, from smart homes to medium-sized enterprises, choosing the right Ruijie router and making full use of Ruijie Cloud’s capabilities becomes a practical step toward a more stable, secure, and easier-to-manage network.
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