How to Ensure Uninterrupted Office Calls

2026-01-15
Network
How to Ensure Uninterrupted Office Calls

Ensuring the continuity of communications within offices is a critical element for seamless operations and enhanced productivity. With the increasing reliance on internet-based communication technologies such as Voice over Internet Protocol (VoIP) calls and unified communication applications like Microsoft Teams and Zoom, providing a robust and stable Wi-Fi network that supports seamless roaming has become essential to prevent call interruptions as employees move within the office.  

One of the primary challenges companies face is the lack of seamless roaming on Wi-Fi networks, leading to call dropouts or degraded quality when users transition between access points. The optimal solution lies in using Ruijie access points, advanced wireless networking devices designed to provide reliable coverage and seamless roaming. 

In this article, we will explore how Modn Telecom helps achieve uninterrupted office calls using Ruijie access points, focusing on the latest technologies and models. 

 

Lack of Seamless Roaming on Wi-Fi Networks 

In large or multi-floor offices, employees face significant challenges when moving while on Wi-Fi-based calls. When a user transitions from one access point’s coverage area to another, connectivity interruptions or handoff delays often occur, impacting the quality of voice or video calls. This issue arises due to several factors: 

  • Device Incompatibility: Using access points from different models or brands may not efficiently support seamless roaming. 

  • Weak Coverage: Dead zones where the signal is weak or entirely absent. 

  • Signal Interference: Interference between frequencies (2.4GHz or 5GHz) or connected devices leads to reduced connection quality. 

  • Suboptimal Settings: Failure to enable technologies like Fast Roaming (802.11r) or Band Steering results in a non-seamless experience. 

  • Overload: Overcrowding a single access point with too many devices affects performance. 

These challenges negatively impact employee productivity, particularly in companies heavily reliant on internet-based communication, making advanced solutions essential. 

Ruijie Access Point

Ruijie Access Points with Seamless Roaming 

Modn Telecom offers innovative solutions through Ruijie access points that support seamless roaming, ensuring uninterrupted calls. These devices are designed to provide reliable network coverage and stable connectivity, supporting modern technologies like Wi-Fi 6 and Fast Roaming. Ruijie access points enable users to transition between access points without losing connectivity, making them ideal for large offices and facilities requiring uninterrupted connections. 

Features of Ruijie Access Points 

Ruijie access points boast a range of features that make them the optimal choice for ensuring call continuity: 

  • Seamless Roaming: Support for advanced standards like 802.11r (Fast BSS Transition) and 802.11k/v enables quick transitions between access points without interruptions in calls or data. Band Steering technology automatically directs devices to the most suitable frequency (2.4GHz or 5GHz) to avoid congestion. 

  • Robust Network Coverage: Provides wide and stable coverage, even in large spaces, reducing dead zones. MU-MIMO (Multi-User, Multiple Input, Multiple Output) technology allows devices to handle multiple connections simultaneously without compromising performance. 

  • Centralized Management: Cloud-based control interfaces enable administrators to easily monitor and manage the network, with options to adjust settings and update devices remotely. 

  • High-Level Security: Supports advanced encryption protocols like WPA3, ensuring data and call protection from security threats. 

  • Wi-Fi 6 Support: Offers higher speeds and better energy efficiency, enhancing call quality and reducing latency. 

 

Ruijie Access Point Models 

Modn Telecom provides a variety of Ruijie access point models tailored to different office needs: 

  • Reyee RG-RAP1200(F): An indoor access point supporting Wi-Fi 5, delivering speeds up to 1267 Mbps, with MU-MIMO support under the 802.11ac Wave2 standard. It is ideal for small to medium-sized offices requiring reliable coverage and seamless roaming. 

  • Reyee RG-RAP2260(G): An advanced indoor access point supporting Wi-Fi 6, offering speeds up to 2976 Mbps, with OFDMA and Fast Roaming (802.11r) technologies. It is suitable for large or multi-floor offices needing high performance and stable connectivity. 

  • Reyee RG-RAP6260(G): An outdoor access point with weather resistance (IP68), providing wide coverage up to 500 meters in open environments and supporting PoE for easy installation. It is ideal for warehouses or offices with outdoor spaces. 

 

Advanced Technologies in Ruijie Access Points 

Ruijie access points leverage cutting-edge technologies that make them stand out in supporting call continuity. OFDMA (Orthogonal Frequency Division Multiple Access) divides channels into smaller units to serve multiple devices simultaneously, reducing response times and enhancing network efficiency. TWT (Target Wake Time) technology saves power for connected devices, extending the battery life of smartphones and portable devices. Additionally, Dynamic Channel Selection automatically chooses the least congested channels, reducing interference and improving connection quality. 

 

Importance of Seamless Roaming in Business Environments 

Seamless roaming is a critical feature in modern business environments, where employees need to move freely while making VoIP calls or attending virtual meetings. Without seamless roaming, users may experience frequent interruptions that affect communication quality, leading to reduced client trust or delays in decision-making. Access points resolve this issue by ensuring instant and smooth transitions between access points, maintaining call quality even in high-density environments. 

 

How to Set Up Ruijie Access Points for Call Continuity 

To achieve optimal performance, precise setup steps must be followed. Modn Telecom provides professional installation and configuration services, but here is a simplified setup guide: 

  1. Coverage Planning: Conduct a site survey to identify areas needing coverage and determine the required number of access points. Distribute access points to cover the entire office while avoiding signal interference. 

  1. Device Connection: Connect access points to the main router using Ethernet cables, preferably with PoE to reduce wiring. Ensure a stable power source to avoid service interruptions. 

  1. ConfigurationAccess the management interface of the access points via the default IP address (e.g., 192.168.1.1). Set the network name (SSID) and a strong password, enable seamless roaming technologies like 802.11r and 802.11k/v, and select the appropriate frequency (5GHz for speed, 2.4GHz for wider coverage). 

  1. Enable Mesh Wi-Fi (Optional): If using multiple access points, enable Mesh Wi-Fi to connect them wirelessly and create a unified network, adjusting channels to avoid interference. 

  1. Network Testing: Perform a roaming test within the office using a mobile device during a VoIP call to ensure no interruptions or delays. 

Ruijie Access Point

Conclusion 

Ensuring uninterrupted office calls is indispensable. The lack of seamless Wi-Fi roaming can hinder productivity and affect communication quality. Companies can achieve reliable and stable connectivity using Ruijie access points, thanks to their seamless roaming technologies, wide coverage, and high performance. 

هل متابعة الشبكات من الهاتف المحمول رفاهية أم ضرورة؟
2026-01-14
Network

Is Monitoring Networks from Mobile Devices a Luxury or a Necessity?

أكسس بوينت سقفي Vs أكسس بوينت جداري  En
2026-01-13
Network

Ceiling Access Point vs. Wall-Mounted Access Point: Which is Better for Coverage?

كيف تستفيد المستشفيات من أنظمة النداء الآلي؟
2026-01-12
VoIP

How Do Hospitals Benefit from Automated IP Paging Systems? 

سلسلة هواتف جراند ستريم Ghp
2026-01-11
VoIP

Grandstream GHP Series Phones: Innovation in Hospitality Communications