Grandstream GHP Series Phones: Innovation in Hospitality Communications

2026-01-11
VoIP
Grandstream GHP Series Phones: Innovation in Hospitality Communications
 
 

Grandstream GHP Series phones are among the advanced solutions offered by Grandstream to meet the communication needs of hotels and similar establishments. Designed to provide a reliable and user-friendly communication experience, this series combines modern technology with practical design. 

In this article, we will explore the details of this series, the specifications of its models, and the key advantages that make it an ideal choice for service sectors such as hotels, hospitals, and residential apartments. 

 

Overview of the Grandstream GHP Series Phones 

Grandstream GHP Series stands out as a comprehensive solution for Voice over Internet Protocol (VoIP) communications. These phones are designed to be compact and easy to install, whether on desks or wall-mounted, making them suitable for hotel rooms and similar environments. The series supports advanced technologies such as high-definition (HD) audio, multiple SIP accounts, and programmable features that allow customization based on user needs. 

Key Features of the Series 

Grandstream GHP Series is distinguished by several advantages, including: 

  • High-Quality Audio: The phones support HD audio technology using advanced audio codecs like OPUS. 

  • SIP Account Support: Most models support up to two SIP accounts, enabling multiple simultaneous calls. 

  • Wireless Connectivity: Certain models, such as GHP610W and GHP611W, are equipped with dual-band Wi-Fi (2.4GHz and 5GHz). 

  • Centralized Management: The series supports Grandstream’s Device Management System (GDMS), providing a unified interface for device configuration and management. 

  • Compact Design: The phones are small in size, making them suitable for use in limited spaces. 

 

Models of the Grandstream GHP Series Phones 

Grandstream GHP Series includes several models that vary in specifications and features to meet diverse needs. The models we will focus on are: GHP610, GHP610W, GHP611W, GHP620, GHP620W, GHP621, and GHP631. Each model offers a unique combination of functionalities tailored to different environments. 

Comparison of Series Models 

The following table compares the key specifications of each model: 

Model 

Wi-Fi 

Programmable Keys 

Speed Dial Keys 

Color LCD Screen 

Power Source 

GHP610 

No 

3 

10 

No 

PoE 

Yes 

3 

10 

No 

PoE/Adapter/USB-C 

Yes 

3 

10 

No 

PoE/Adapter/USB-C 

No 

6 

10 

No 

PoE 

Yes 

6 

10 

No 

PoE/Adapter/USB-C 

No 

6 

10 

No 

PoE 

No 

3 

10 

Yes 

PoE 

The table illustrates the variety of options offered by the Grandstream GHP Series, allowing users to select the model that best suits their connectivity, design, or budget requirements. 

Grandstream Phones

Details of the Grandstream GHP Series Phone Models 

  1. GHP610 and GHP610W 

The GHP610 and GHP610W are foundational options in the Grandstream GHP Series. The GHP610 model comes in white and relies on Ethernet connectivity with PoE support, while the GHP610W adds dual-band Wi-Fi. Both are equipped with a high-quality audio handset, 3 programmable keys, and 10 speed dial keys. 

  1. GHP611W 

The GHP611W stands out with its black design and Wi-Fi support, making it ideal for rooms requiring wireless connectivity. It shares the same features as the GHP610, including support for two SIP accounts and the ability to conduct three-way audio conferences. 

  1. GHP620 and GHP620W 

These models represent an upgrade in terms of programmable keys, featuring 6 keys instead of 3. The GHP620W supports Wi-Fi connectivity, while the GHP620 relies on Ethernet. Both models are ideal for hotels needing advanced phone customization. 

  1. GHP621 

The GHP621 is similar to the GHP620 in specifications but comes in black, unlike the white GHP620. It offers the same features with a focus on a distinctive design that complements modern decor. 

  1. GHP631 

The GHP631 is notable for its color LCD screen, a unique feature in the Grandstream GHP Series. This model suits establishments that require additional information display, such as call details or hotel notifications. 

 

Technical Advantages of Grandstream GHP Series Phones 

Grandstream GHP Series is equipped with a range of technologies that enhance communication quality and ease of use: 

  • SIP Protocol Support: The phones comply with SIP RFC3261 standards, ensuring compatibility with most VoIP systems. 

  • Advanced Audio Codecs: Support for codecs like G.711, G.729, and OPUS delivers clear audio even in poor network conditions. 

  • Packet Loss Resistance: The series includes an advanced algorithm that mitigates the negative impact of packet loss by up to 30%. 

  • Security: The series provides TLS and SRTP encryption to protect calls and data. 

 

Applications of Grandstream GHP Series Phones 

The series is used in various environments beyond hotels, including: 

  • Hospitals: Providing reliable communication between patients and medical staff. 

  • Universities and Dormitories: Meeting students’ communication needs. 

  • Retail and Small Offices: Serving as a cost-effective solution for internal communications. 

 

Device Management via GDMS 

Grandstream’s GDMS offers centralized management for the GHP Series, with features including: 

  • Remote Configuration: Easily set up devices. 

  • Software Updates: Ensure phones run the latest firmware versions. 

  • Performance Monitoring: Quickly diagnose issues. 

  • Group Management: Organize devices by location. 

 

Compatibility with Modern Communication Systems 

Grandstream GHP Series integrates seamlessly with Property Management Systems (PMS) like Opera and Protel. This integration enables: 

  • Displaying guest names on the phone. 

  • Managing room services via the phone. 

  • Sending direct notifications to guests. 

  • Customizing speed dial buttons for services like reception or room service. 

This integration makes the series a preferred choice for hotels aiming to enhance the guest experience. 

Grandstream Phones

Sustainability and Environmental Compatibility 

Grandstream GHP Series demonstrates a commitment to sustainability: 

  • Low Power Consumption: PoE support reduces electricity usage. 

  • Durable Materials: Designed to withstand heavy use, minimizing replacement needs. 

  • Recyclability: Components comply with environmental recycling standards. 

These factors make the series an eco-friendly option for institutions prioritizing sustainability. 

 

Challenges and Considerations 

Despite its many advantages, users of the Grandstream GHP Series may encounter some challenges: 

  • Lack of Power Adapter Inclusion: Some models do not include a power adapter, requiring a separate purchase if PoE is unavailable. 

  • Limited Screen Features: Most models lack a color screen, which may be a drawback for certain applications. 

  • Initial Setup: Configuring the phones may require technical expertise, especially in complex networks. 

 

Conclusion 

Grandstream GHP Series phones are an outstanding choice for institutions seeking reliable and cost-effective communication solutions. With diverse models, advanced technical support, and practical design, this series meets the needs of hotels, hospitals, and other environments. 

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